Welcome to Palz.store. These terms and conditions govern your access to and use of our website, products, and services available through https://palz.store/.
By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use the Website.
- Account Registration
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Providing accurate and current information.
- All activities conducted under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
- Products & Availability
We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occur.
We reserve the right to:
- Correct pricing or typographical errors.
- Modify or discontinue products without notice.
- Limit quantities purchased.
- Refuse or cancel orders where necessary.
Product images are for illustration purposes only and actual products may vary slightly.
- Pricing & Payment
All prices are listed in INR unless otherwise stated.
Payment must be completed before your order is processed. We accept payment through approved payment providers listed on the website.
Applicable taxes, duties, and shipping charges will be displayed during checkout where applicable.
- Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Pricing errors
- Suspected fraud
- Violation of these Terms
If payment has already been collected for a cancelled order, a refund will be issued using the original payment method.
- Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
Shipping delays caused by carriers, customs, weather, or events beyond our reasonable control are not our responsibility.
Risk of loss and title pass to you upon delivery unless otherwise required by applicable law.
- Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Please review the policy before making a purchase.
- Order Cancellation
Orders may be cancelled only before they have been processed, packed, or dispatched. Once an order has been processed or shipped, it cannot be cancelled.
To request a cancellation, customers must write an email to sales@palz.store as soon as possible with their order details. Cancellation requests are subject to verification and approval.
If an order is successfully cancelled before dispatch, any eligible refund will be processed using the original payment method (or another agreed method, where applicable) within 5-15 days days.
We reserve the right to cancel any order at our sole discretion due to reasons including, but not limited to, product unavailability, pricing or listing errors, suspected fraudulent activity, or unforeseen operational issues. In such cases, any amount paid by the customer for the cancelled order will be refunded in full.
- Promotions & Discounts
Promotional offers, discount codes, and gift cards:
- Are subject to their individual terms.
- Cannot be exchanged for cash.
- May be modified or discontinued at any time.
We reserve the right to cancel promotions in cases of misuse or fraud.
- Intellectual Property
All content on the Website, including text, graphics, logos, icons, images, software, and designs, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
- Acceptable Use
You agree not to:
- Use the Website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software.
- Interfere with Website operations.
- Violate the rights of others.
- User Content
If you submit reviews, comments, photos, or other content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, and display that content for operating and promoting our business.
You are responsible for ensuring your submissions do not infringe the rights of others.
- Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Disclaimer of Warranties
The website and all products and services on it are provided on an “as is” and “as available” basis, except as otherwise required by applicable law.
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim, except where applicable law provides otherwise.
- Indemnification
You agree to indemnify and hold harmless the Company, its directors, employees, affiliates, and partners from claims, losses, damages, liabilities, and expenses arising out of your violation of these terms or misuse of the website.
- Third-party Services
The Website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third parties.
- Force Majeure
We shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including natural disasters, pandemics, government actions, labour disputes, internet outages, or transportation disruptions.
- Termination
We reserve the right to suspend or terminate access to the website at our sole discretion if these Terms are violated or if required to protect our business or other users.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of , without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, unless applicable law provides otherwise.
- Changes to These Terms
We may update these Terms from time to time.
Updated versions become effective upon posting on the website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
- Contact Information
If you have questions regarding these Terms, please contact us:
PALZ
Email: sales@palz.store
Phone: +91-8951414695